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Cancellation policy

Bookings are handled by Viator and the activity supplier.

Preview copy — operator contact details are omitted for now; legal review is still pending.

Preview policy — bookings and cancellation requests are handled by Viator or the activity supplier.

N-JOY does not take bookings or payments and cannot cancel, change or refund a reservation.

If you book through a Viator link, the cancellation and change terms shown for that specific activity during checkout apply. Terms may differ by supplier and product.

To ask about or change a reservation, use the contact and booking-management instructions in your Viator confirmation or contact Viator/the activity supplier directly. Check the applicable cancellation deadline before submitting a request.